Privacy Policy
Sterling Chase Surveys Limited respects your privacy and is committed to protecting your personal information.
What we collect
We collect and use personal information so that we can respond to enquiries, provide quotations, arrange inspections, prepare survey reports, issue invoices, manage client records and meet our legal, regulatory and professional obligations.
The information we may collect includes your name, contact details, property address, enquiry details, correspondence, quotation and invoice details, payment status, and other information needed to provide our surveying services.
How we use your information
We use your information where it is necessary to take steps before entering into a contract, to perform our contract with you, to comply with legal or regulatory obligations, or for our legitimate business interests, including maintaining proper records and professional standards.
Who we share information with
We may share information with trusted service providers, professional advisers, insurers, accountants, software providers, regulatory bodies or legal authorities where necessary. We do not sell your personal information.
How long we keep your information
We keep personal information only for as long as necessary for business, legal, regulatory, insurance and accounting purposes. When it is no longer required, it will be securely deleted or anonymised.
Cookies
Our website may use essential cookies to operate properly and, where applicable, non-essential cookies such as analytics only with appropriate consent.
Your rights
You have rights under data protection law, including the right to request access to your personal information, ask for corrections, object to certain uses, request deletion in certain circumstances, and complain to the Information Commissioner's Office.
Contact us
If you have any questions about this Privacy Policy or how we use your information, please contact:
Sterling Chase Surveys Limited
Email: enquiries@sterlingchasesurveys.co.uk
Telephone: 01959 477123
You can also contact the Information Commissioner's Office at www.ico.org.uk.
Last updated: 19 June 2026